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WatersEdge, 101 Wells Street, Frankston VIC 3199

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Iota Services Pty Ltd is a wholly owned subsidiary of South East Water, an industry leader in smart technology.


    Water Utility ChallengesDigital Utility LeversLentic® Enablers
    Water scarcity from climate change and population growthIncrease digital monitoring of water value chain to improve water quality and reduce environmental impact.Enable an integrated ecosystem that leverages machine intelligence.
    Meet and exceed environmental regulatory requirementsReduce water wastage by identifying network leaksEnhance data quality and quantity to support regulatory reporting and transparency.


    Water Utility ChallengesDigital Utility LeversLentic® Enablers
    Rising customer expectationsProvide customers with relevant on-demand insights through preferred channels, enabling better service experiences.Built-in domain knowledge delivers on-demand customizable insights to customers.
    AffordabilityReduce water services costs through innovative demand management and enhanced operational efficiency.Support automation of key business processes to enhance customer service delivery and reduce demand.


    Water Utility ChallengesDigital Utility LeversLentic® Enablers
    Optimise asset life and reduce operating costsVisualise performance and manage asset lifecycle in real time while reducing the need to fund additional infrastructure.Domain rules applied to predict unknown disruption across asserts, by providing high volume of data.
    Reduce non-revenue water lossesAutomate identification of network leaks to enable rapid and cost-effective fault resolution.Enable integration of field device data across enterprise systems to manage utility response to network leaks and faults.
    Protect asset securityProvide a safe and resilient operating environment reducing cyber risks to critical infrastructure.Security policy and controls are in place to support continuous monitoring efforts in line with ISO0227001