Spark IoT partners with Iota for new generation of smart water meter management for councils

May 1, 2024

Spark IoT (Internet of Things) has today announced a partnership with Iota, a subsidiary of South East Water (the water authority for the South East of Melbourne in Australia) to bring its enterprise IoT platform Lentic® and a new generation of smart water meter technology to local councils and water utilities in Aotearoa.

In Australia, Iota is well progressed in a project to deploy 70,000 smart water meters for the Toowoomba Regional Council in Queensland. The meters and associated data will be managed by Lentic®, Iota’s fit-for-water IoT enterprise platform to give the Council accurate data and real-time water usage updates as well as early detection of customer leaks, leading to water savings and improved planning decisions.

The Lentic solution is a key pillar in the Councils digital transition as they embrace IoT and the integration of data across various enterprise systems to provide valuable insights, help residents monitor water usage, and enable the Council to proactively manage its water network.

Philippe Boulanger, Spark IoT Growth Lead says IoT and other high-tech solutions are a natural enabler in helping local councils and communities in Aotearoa to more effectively manage water as an essential resource, “As we continue to face the impacts of climate change and more frequent and extreme weather events, it is critical to better understand how precious natural resources such as water is sourced, treated, and distributed. Advanced digital technologies such as IoT is an important enabler of these processes due to near real-time monitoring and detection capabilities of these devices over a dedicated, nationwide NB-IoT network. IoT is now reaching a level of maturity where they have the potential to solve important challenges where it wasn’t possible in the past.”

Daniel Sullivan, Iota CEO says, “As water authorities deploy large numbers of IoT devices to monitor water and wastewater networks, it is critical to manage the devices and to be able to trust the unprecedented volumes of data coming in. Lentic is the enterprise IoT platform designed by a water utility, with in-built rules and alarms to validate the data and support the many different use cases such as automated customer leak notifications. Water is our most precious resource, and the best way we can protect it is to be able to accurately monitor it and the networks in which it flows.


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Water Utility ChallengesDigital Utility LeversLentic® Enablers
Water scarcity from climate change and population growthReduce water wastage by identifying network leaksEnable an integrated ecosystem that leverages machine intelligence
Meet and exceed environmental regulatory requirementsIncrease digital monitoring of water value chain to improve water quality and reduce environmental impactEnhance data quality and quantity to support regulatory reporting and transparency


Water Utility Challenges Digital Utility Levers Lentic® Enablers
Rising customer expectations Provide customers with relevant on-demand insights through preferred channels, enabling better service experiences Built-in domain knowledge delivers on-demand customisable insights to customers
Affordability Reduce water services costs through innovative demand management and enhanced operational efficiency Support automation of key business processes to enhance customer service delivery and reduce demand


Water Utility Challenges Digital Utility Levers Lentic® Enablers
Optimise asset life and reduce operating costs Visualise performance and manage asset lifecycle in real time while reducing the need to fund additional infrastructure Domain rules applied to predict unknown disruption across assets, by providing high volume of data
Reduce non-revenue water losses Automate identification of network leaks to enable rapid and cost-effective fault resolution Enable integration of field device data across enterprise systems to manage utility response to network leaks and faults
Protect asset security Provide a safe and resilient operating environment reducing cyber risks to critical infrastructure Security policy and controls are in place to support continuous monitoring efforts in line with ISO0227001